Privacy Policy

Last updated: May 15, 2026

SWOT Academy provides NIOS admission guidance, coaching enquiry support, student and parent counselling, and WhatsApp enquiry support for learners and families.

Information We Collect

When you contact SWOT Academy through our website, forms, phone, WhatsApp, or counselling channels, we may collect information such as your name, phone number, class, board, city, admission or coaching requirement, TOC, improvement, NEET-related enquiry details, and any documents or marksheets you voluntarily share.

Why We Collect Information

We use this information to provide admission guidance, coaching enquiry follow-up, TOC or improvement guidance, counselling callbacks, WhatsApp support, and service improvement.

WhatsApp Automation

Users may message SWOT Academy on WhatsApp and may receive automated replies or replies from our counsellors/admin team. WhatsApp messages are used only to understand and respond to enquiries.

Documents and Sensitive Information

We request documents such as marksheets only when needed for admission, eligibility, counselling, or guidance purposes. Students or parents should share documents only when they are comfortable and when the information is relevant to the enquiry.

Sharing of Information

We do not sell personal data. We may share necessary information only with authorized SWOT Academy counsellors, admin team members, or service providers required to respond to enquiries or maintain our systems.

Third-party platforms used in our work may include WhatsApp/Meta, website hosting, analytics, forms, CRM, spreadsheet, or communication tools, depending on the enquiry and operational need.

Security

We use reasonable administrative and technical measures to protect enquiry data. However, no online system can be guaranteed to be completely secure.

Children and Minor Students

For minor students, parents or guardians should communicate with SWOT Academy and provide consent before sharing personal or academic information.

Correction and Deletion Requests

You may request correction or deletion of your information by contacting us at niosswotacademy@gmail.com.

Contact

SWOT Academy, Pune, Maharashtra, India
Email: niosswotacademy@gmail.com